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Voice
over Internet Protocol, also called VoIP, IP Telephony, Internet
telephony, Broadband telephony, Broadband Phone and Voice over
Broadband is the routing of voice conversations over the Internet
or through any other IP-based network.
Protocols
which are used to carry voice signals over the IP network are
commonly referred to as Voice over IP or VoIP protocols. They
may be viewed as commercial realizations of the experimental
Network Voice Protocol (1973) invented for the ARPANET.
Voice
over IP traffic can be deployed on any IP network, including
those lacking a connection to the rest of the Internet, for
instance on a local area network.
Functionality
VoIP can facilitate tasks that may be more difficult to achieve
using traditional phone networks:
Incoming
phone calls can be automatically routed to your VoIP phone,
regardless of where you are connected to the network. Take your
VoIP phone with you on a trip, and wherever you connect to the
Internet, you can receive incoming calls.
Free phone numbers for use with VoIP are available in the USA,
UK and other countries from organizations such as VoIP User.
Call center agents using VoIP phones can work from anywhere
with a sufficiently fast and stable Internet connection.
Many VoIP packages include PSTN features that most telcos normally
charge extra for, or may be unavailable from your local telco,
such as 3-way calling, call forwarding, automatic redial, and
caller ID.
Mobility
VoIP allows users to travel anywhere in the world and still
make and receive phone calls:
Subscribers
of phone-line replacement services can make and receive local
phone calls regardless of their location. For example, if a
user has a New York City phone number and is traveling in Europe
and someone calls the phone number, it will ring in Europe.
Conversely, if a call is made from Europe to New York City,
it will be treated as a local call. Of course, there must be
a connection to the Internet e.g. WiFi to make all of this possible.
Users of Instant Messenger based VoIP services can also travel
anywhere in the world and make and receive phone calls.
VoIP phones can integrate with other services available over
the Internet, including video conversation, message or data
file exchange in parallel with the conversation, audio conferencing,
managing address books and passing information about whether
others (e.g. friends or colleagues) are available online to
interested parties.
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